AT&T has agreed to pay $6.9 million to the Federal Communications Commission for over-billing its low-income support program, known as Lifeline. Lifelife allows households with low incomes to receive discounts on phone service, but customers have to verify with their phone company that they qualify for the program each year. An audit of AT&T discovered that in 2012 and 2013, it had failed to remove customers from the list who were no longer eligible for Lifeline. In the majority of cases, customers were only given one additional month of support from Lifeline, though other issues were discovered as well. AT&T ended up billing the FCC for those customers, and it now appears to be paying that back as part of the civil penalty it's agreed...
AT&T fined $6.9 million for overcharging the FCC's low-income support program
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